Serious service provider.
Systems fail when they’re neglected
A security system that isn’t maintained can fail without warning: a camera out of focus, a door that doesn’t lock, a communicator that stopped reporting. Regular servicing finds these problems before they become incidents, and gets the most life out of your investment.
Preventative maintenance plans
- Scheduled inspections and testing of detectors, readers, locks, cameras and communicators.
- System health checks, firmware and software updates.
- Battery and power supply testing.
- Reports for your records and compliance.
- The frequency is set by your site’s risk level and requirements.
24/7 emergency support
On-call technicians respond to urgent faults outside business hours, such as CCTV outages, door and lock failures, and alarm faults.
Systems we didn’t install
We regularly take over the maintenance of systems installed by others. Because we work with open, widely supported platforms, we can usually service and extend existing systems, and recommend upgrades only where they make sense.
FAQs
How often should our system be serviced?
At least once a year for most commercial sites. High-risk and critical sites need more frequent checks.
Can you maintain a system another company installed?
Usually, yes. We’ll assess it first and tell you what we find.
Do you offer after-hours support?
Yes. Emergency support is available 24/7.
Ask about a maintenance plan for your site.